Airlines are now charging for checked bags, and if they think travelers won’t mind paying for carry-ons as well, they should think again.
According to a survey conducted by GO Airport Express, Chicago’s premier ground transportation provider, 60 percent of respondents voted no when asked if they would be willing to pay extra for carry-on luggage – even if it reduced ticket prices.
More than 250 site visitors responded to the survey, which was posted over a two-month time period on the GO Airport Express home page (www.airportexpress.com).
The survey is among a series of bi-monthly, Web-based GO Airport Express opinion polls designed to gauge consumer response to travel-related issues.
“We want our customers to know we’re listening, whether it’s concerning an airport shuttle issue or about the travel industry as a whole,” says John McCarthy, president, GO Airport Express. “These latest findings reinforce others that show consumers are carefully watching their dollars. Clearly, travelers are unhappy with the ongoing addition of fees for what formerly were complimentary services and practices.”
Founded in 1853 as the Parmelee Transportation Company, GO Airport Express currently transports more than one million passengers annually between O’Hare and Midway airports and downtown Chicago, its surrounding neighborhoods and most suburbs. Its shared-ride, door-to-door services are convenient, affordable and environmentally friendly: with six people on board, a van uses only 30 percent of the fuel that six cars would use and creates 54 percent fewer carbon emissions.
GO Airport Express is also a founding member of GO Group, LLC., a network of global ground transportation providers to better serve the needs of customers worldwide. To book ground transportation online visit www.airportexpress.com.