Airlines might not have stellar on-time records, but passengers don’t want to risk missing their flights. More than 71 percent of travelers say they arrive at the airport two hours before their scheduled domestic flights, according to a survey conducted jointly by GO Airport Express, and The GO Group, LLC, an international ground transportation service provider.
GO Airport Express, which offers a shuttle service to and from O’Hare (ORD) and Midway (MDW) airports, is a member of The GO Group.
At 75 percent, more men than women prefer to arrive early, with 69 percent of women answering they did so. Thirty one percent of women and 24 percent of men said they arrive just one hour before their flight times, preferring not to spend too much time at the airport. Just less than one percent of either gender said they like to arrive as late as possible, noting they like to board the plane as soon as they arrive at the gate.
Five of the 267 respondents wrote in that 90 minutes is the ideal time.
“We can infer that travelers don’t want to risk missing a flight due to unexpected delays such as traffic to the airport, long check-in and security lines,” says John McCarthy, president of GO Airport Express. “Fortunately, airports continue to offer more choices for business, dining, shopping and entertainment such as play areas for kids and art exhibits to help those waiting to pass the time more productively and enjoyably.”
One of the oldest companies in Chicago, GO Airport Express traces its founding to 1853 and the Parmelee Transportation Company, which provided a carriage service between Chicago’s railroad stations and the downtown hotels. The GO Group, LLC is a one-stop source for door-to-door airport shuttle services. Its members transport some 13 million passengers to and from more than 60 airports in the United States, Mexico, Canada and Europe annually.